GLAMMY GUARANTEE AND LIFETIME WARRANTY
It is the GLAMMY mission to always supply you with best innovative, luxury vanity mirrors and beauty products available. All of our products are made from materials of the highest premium quality. Like you, our talented in-house designers keep up with the most current trends. They do this so that we are always offering not only the best in quality, but the most cutting edge beauty products.
Elegance is the only beauty that never fades.
Just as elegance never fades, neither will your GLAMMY purchase that is backed with a 30 Day Guarantee and Lifetime Warranty.
HOW IT WORKS
GLAMMY 30 DAY GUARANTEE
If for any reason, you do not feel that your mirror from GLAMMY works for you, you are provided 30 days to return your GLAMMY Mirrors(s) from the date you receive your order to after the close of the 30-day window. If you have more than one mirror in your order only 1 of the mirrors can be opened and the remainder must be left in the box unopened. You will be credited back the amount you were charged, minus the shipping cost after we have received the product back in our facility. GLAMMY is not responsible for the cost of shipping & handling fees for the item to be sent to us for return.
LIFETIME WARRANTY
GLAMMY guarantees that every product is free from all defects in materials and workmanship for the lifetime of the product. We will repair or replace any defective part / product once visual proof has been submitted to GLAMMY that demonstrates defects in workmanship. All items will be evaluated on a case-by-case basis.
If you feel you have received a product with any type of defect, please contact us at 1-(800)-425-1181 or email us at support@glammy.com. Our customer support agents are committed to walking you through and resolving any problems you may have, as quickly as possible.
Please note, light bulbs are not covered by the Lifetime Warranty. If they quit working from normal wear and tear or are broken by the user, it is up to the customer to replace the bulbs. BUlbs are only guaranteed during shipment. Meaning if you receive your package and the bulbs for some reason do not work or arrive broken we will replace the bulbs. In order to initiate this request you will also need to request an RMA and we will request that you send us the bulbs back.
*GLAMMY is not responsible for repair or replacement of normal wear and tear.
TO INITIATE A WARRANTY REPAIR:
Call GLAMMY Mirrors Customer Support at 1-(800)-425-1181 or email support@glammy.com to request an RMA number.
A customer support agent will issue you an RMA number that must be included on the package with your return.